Jo and Alex work extensively in the NHS, local authorities and private companies throughout the UK. This experience and their practical backgrounds mean they understand the problems faced by delegates and can offer realistic training for the demands of the workplace.

Their most frequently-run courses include:
· Minutes Made Easy
· Managing Meetings
· Write Right!
· Practical Punctuation
· Report Writing
· Letter Writing

Joanna Gutmann MCIPD

Jo established her business in 1985 after several years' experience of the administration and delivery of training courses.  Originally a secretary (mother’s advice so she could find what she wanted to do!) she initially concentrated on communication skills for those who work in the office and front-line. 

For the past ten years, her work has focused on business writing, particularly writing minutes and the 'mechanics' (punctuation, business English and grammar).  From the minute-taking training she has now developed courses in leading and attending meetings. 

Delegates appreciate a trainer who has "been there, done that" and her relaxed and friendly style enables delegates to participate confidently in their training.


Alex Jones

Alex spent six years with one of the UK’s leading medical insurers, initially working in administration before progressing to become the People Development Officer, responsible for the training and development of over 300 employees including the management team and overseas operations.

Alex joined Jo in the summer of 2003 to lead minute-taking and business correspondence courses.  She has steadily broadened her knowledge and experience and has quickly become a favourite with clients in all sectors.

With her positive and professional manner and boundless energy, Alex is a lively and approachable trainer who quickly gains the confidence of delegates.